Worldwide data protection laws are becoming increasingly stringent, can vary widely, and carry significant civil and/or criminal penalties for violations. Parties facing eDiscovery disclosure requirements must be poised to respond quickly, remain in compliance, and achieve maximum economic value.
The eDiscovery landscape is shifting and can be complex: the EU is poised to adopt the world’s most rigid data laws. China’s state secrecy laws prevent disclosure of information that could negatively impact competition – were a Chinese-based company to produce documents that reveal intellectual property information to the SEC within U.S. litigation, company officials could face sanctions, loss of political rights and even imprisonment.
Organizations must understand thoroughly the data protection laws wherever they collect, receive, or transmit data, and they need a cost-effective strategy for global eDiscovery.
Law firms and eDiscovery providers take data privacy laws very seriously and have historically recommended bricks and mortar, in-country collection, processing, and document review. Millions of dollars have been invested creating infrastructure for a single discovery response in a new country with little or no expectation of future matters to leverage the investment. Months or years can elapse with idle resources that can’t be deployed elsewhere.
This outmoded approach has been succeeded with newer dynamic, secure-cloud eDiscovery solutions that offer temporary, “pop-up” capability around the world. Within 24 hours, strongly encrypted eDiscovery environments can be spun up at minimal cost that enable full compliance and strong security. Upon project conclusion, the virtual environment can be forensically wiped and broken down.
The Qmulus™ supports 24-hour, worldwide launch into 15 global locations for no up-front fixed investment. Within 48 hours, Qmulus™ enables replication to a disaster recovery location of your choice. Now, your organization can expand global discovery reach, remain in compliance, and achieve maximum economic efficiency.
Whether you seek a continuing overseas location, support for a one-off remote project or better control of your worldwide eDiscovery spend, Qmulus™ provides the answer.
Stormed today unveiled Qmulus™, a cloud based end to end eDiscovery platform, featuring proprietary email threading/near dupe and predictive coding technology and a pioneering user interface that maximizes user experience. The Qmulus™ is based on simplicity and ease of use, but it also fulfills rigorous business requirements.
Why should you try Qmulus™? Here are the top 7 reasons –
Security has often been cited as a reason NOT to adopt cloud services. In response to this concern, Cloud Service Providers are investing more in security and actually employ more effective security measures than most companies provide behind their own firewalls today. Security as a Service in the cloud is becoming very popular and businesses all over the world have chosen to take advantage of cloud based security to support existing security practices. We know this might be hard to believe so we encourage you to ask your existing vendor these 8 security questions and compare to our answers in order to arrive at the right decision.
Qmulus™ allows you to cut out the high cost of hardware, software, licensing fees and workload from your existing IT team. The platform is also designed to automatically scale without having to pay additional fees. In addition, all of the functionality offered through the platform is free. That means you can perform collection, processing, word/concept clustering, filtering, reporting, imaging, OCR, third party loading, predictive coding, near dupe/email threading and document productions at no cost. You simply pay for the amount of storage that you use as you go or you can choose a subscription based model for even bigger savings.
It is certainly exciting to become certified in an area of technology and it comes with a sense of accomplishment. However, we believe one of the core strengths of cloud technology is that the application should be easy to use and users should be able to figure out how to operate the application with a minimum amount of training. Offering a cloud service is not as simple as just hosting an application in the cloud. The software should be as easy to use as popular products like Evernote, Dropbox or Facebook. Qmulus™ is just as easy to use.
The beauty of using a cloud service is that the servers are off site and out of sight. Providers take care of them for you and roll out regular software upgrades, including security updates. You do not have to worry about wasting time maintaining the system yourself or wasting money to purchase new equipment or upgrade license. You will be free to focus on the things that impact the growth of your business.
Companies of all sizes should be investing in robust disaster recovery, especially in the eDiscovery field. Incredibly, more than 90% of eDiscovery vendors do not have a disaster recovery plan. Qmulus™ is now helping companies, vendors, and law firms to buck that trend. Its backup and recovery solution saves time; helps eliminate large upfront investments and rolls up third party expertise.
While Qmulus™ provides the flexibility to integrate with other eDiscovery tools and platforms, it is no longer necessary. If you are still using multiple different tools in order to perform data analysis, predictive coding, and near dupe and threading (including separate processing and review environments), it is most likely costing you a lot more money. That model also relies on a lot more process and procedure. With Qmulus™, everything is packaged within one platform, allowing users to get more done with less.
Qmulus™ helps to bridge the communication between law firms, vendors and corporations. A cloud based workflow and information sharing help all parties work together, receive updates in real time and allows for full status visibility for active cases.
Any three of the above benefits would be enough to convince many businesses to use Qmulus™. Combine all 7 and it becomes a very easy decision. If you feel ready to take advantage of these benefits, please contact us. See you in Qmulus™.
When choosing an eDiscovery vendor, there are a number of security questions that should be considered prior to making the decision. Almost all industry surveys list privacy and data security as top concerns for CIOs and CISOs. We have compiled a list of questions to help you determine the level of security the provider offers, along with our responses.
Data centers, like everything else in the world, vary based on the priorities of the company running the data center and the needs of their users. Please make sure your vendor is not running any servers on site or at a Tier 1 data center because you would be missing redundant components and will only have a single uplink for servers. A home file server running on a PC might well be considered a Tier 1 data center.
Our response: Amazon Web Services’ data centers are considered tier 4 or above and Qmulus™ would be able to setup in any of the 33 data centers that AWS offers. If you want to know how AWS does it, here is a recap of an article published by AWS’ VP of Engineering that shows you the redundancy in their data centers.
Security is only as strong as its weakest link. While it is very common to encrypt traffic between the customer and the service provider in order to ensure data confidentiality and prevent data hijacking, it is less common for service providers to encrypt intra-sever communications within a company's own perimeter. Too often, attackers are able to exploit this type of weakness once a single breach in the perimeter has occurred.
Our Response: Data is encrypted both in transit (HTTPS) and at rest (AES). The at rest encryption is not just applied to the files that Qmulus™ needs access to in order to provide necessary services, but also applies to the databases that Qmulus uses.
While more and more companies and vendors are working on a disaster recovery plan, few are able to implement a successful one. Most companies refer to a backup strategy as a DR plan, but that is not enough. It is crucial to ask your vendor to show you the plan or at least explain in detail where your data will reside in the event of a catastrophic failure.
Our Response: Our clients that opt for a Disaster Recovery Plan have the option to select an alternative data center / availability zone that AWS offers for data backups. Stormed Inc’s primary AWS data center is located in Oregon, but the data can be backed up to Tokyo or Singapore. The flexibility in location protects your data more effectively than backing files up to a location in California if a disaster were to occur. In addition to protecting your data, it gives us the ability to have your environment up and running within 24 - 48 hour of an incident.
In order to support you, most vendors would need to open some access at some level for internal staff to assist you. Understanding exactly who sees your data is extremely important. Most companies have controls in place to prevent unauthorized viewing, copying or emailing of customer information and you should expect your vendors to do the same.
Our Response: None of the staff in our research and development department have access to your data. The only people that have access to your data are individuals that need to assist you when an issue arises and specific people that are granted access by you, for example, your vendor, internal staff or contract reviewers. You have control over the type of access to provide. Stormed team members do not access your data unless there is a specific reason to.
Some platforms allow companies to use their existing identity, credentials and access management policies to access data. Others use their own access management approach. If you already have a data access policy in place, you will likely want to use a single login rather than maintaining different sets of policies for different applications.
Our Response: Qmulus™ offers SSO (Single Sign On) with SAML, which is a standard that allows secure web domains to exchange user authentication and authorization data. It allows us to redirect the authorization to your server in order for any of your users to access your data. This means if the user is disabled on your side, he/she would also lose access to Qmulus™.
It is important to make sure your provider is able to keep the environment up and running. Even when the SLA is breached, a credit issued to your account is only a percentage of the monthly fee. That comes nowhere close to the cost of downtime to your business. Selecting a vendor that is able to offer the right uptime guarantee is critical in finding the right solution for your eDiscovery needs. Based on our research, most vendors are not able to survive a very common and typical DDoS (Distributed Denial of Service) attack.
Our Response: Our standard SLA guarantees 99.9% uptime, which equates to approximately 45 minutes of unscheduled downtime per month. Our goal is to make sure all environments stay up 100% of the time. In our single tenancy model, the action of a client would not impact other clients.
Penetration testing is a common method used by companies to ensure their systems are well defended from attacks. Vendors that allow customers to perform such testing are willing to be transparent about their security practice and also likely to be confident that their systems are well secured.
Our Response: Bring it on!
The reality is no relationship will last forever. It is expected to see more vendors either go out of business or merge with other vendors in the future. When this happens, your company may not have much advance notice about the change. It is important for organizations to understand the termination or exit process of the provider.
Our Response: If you choose to leave Qmulus™ or simply want to close out an existing case, you have the option to destroy the data or export the data in its native format, Concordance format or both at an hourly fee. If destruction of data is the choice, a certificate of data destruction is provided. If an export is requested, Stormed Inc is happy to offer consulting services to load the data to its destination.
These questions should help you compare and assess the risks between Qmulus™ and your existing platform. If you feel like there are any unanswered questions or you want to learn more about Qmulus™ security, please contact us. We look forward to seeing you in Qmulus™.
Stormed Corporation has introduced its cloud based SaaS (Software as a Service) eDiscovery platform, Qmulus™. It allows users to collect, process, analyze, filter, review, and produce documents all within one platform. Qmulus™ also includes proprietary near dupe, email threading and predictive coding technology.
Cloud computing is a concept that refers to the use of remote server networks that are generally accessed over the Internet to store, manage and process data. The typical eDiscovery process is time consuming, labor intensive and costly. A company that is involved in a litigation often hires a law firm and selects an eDiscovery vendor to handle all of the relevant electronically stored information (ESI). The vendor must then collect the data and transfer it to another data center in order to store, manage, and process it. Qmulus™ functions in the cloud, which effectively removes steps, reduces cost and saves time.
Qmulus™ features the ability to remotely collect data directly from a variety of sources (local desktop, email servers, cloud storage, websites, and social media) with the option to process the collection instantaneously. The content is automatically analyzed, extracted and indexed for filtering. The system automatically populates near dupe/email thread groups to accelerate review speed and offers technology assisted review to help the case team quickly identify and prioritize documents that are critical to the review.
Joseph Lin, Stormed Inc. Founder and CEO, said, “The basic principles of eDiscovery have not changed, but it is time to leverage technology that simplifies the process. Many clients and vendors in the industry still work around process and technology limitations. Qmulus™ streamlines eDiscovery processes and creates transparency for all parties involved. Most importantly, we reduce eDiscovery costs substantially. This is a unique, easy to use product that will create tremendous value."
As part of initial user experience testing, all participants were able to collect, process and review data within minutes of operating the platform. More than 60 percent of users were able to perform predictive coding without additional training or assistance from company support staff. This testing phase validated the success and simplicity of the Qmulus™ user interface design.
- See more at: http://www.stormed.com/